Townsville Port Customs Brokers™
1300 882 877As one of Australia’s leading customs clearance brokers, we have the expertise to provide you with hassle-free customs clearance service for Townsville Port.
OPEN EXTENDED HOURS
Monday - Friday 8.30am-5.00pm
COMPETITIVE PRICE
Best value for your clearance
ALWAYS COMPLIANT
Giving you peace of mind.
Air Freight
Air Freight
Import Customs Clearance
Parcel Post
AU Parcel Post
Import Customs Clearance
Sea Freight FCL
Full Container Load Import Customs Clearance
Sea Freight FCL
Less than a Container Load Import Customs Clearance
Hand Carry
Hand Carrying Goods Import Customs Clearance

Townsville Port Customs Clearance
We handle all aspects of sea freight, air freight, and parcel post shipments, satisfying all government requirements and regulations.

Townsville Port Logistics
Whenever you need to move your commercial goods to or from Townsville Port; you can rely on Platinum® Freight to logistically move them on your behalf.

PLATINUM® FREIGHT FORWARDING
Your Trusted Partner for Customs Clearing at Townsville Port
Simplifying Customs Clearing at Townsville Port
Are you searching for trusted customs brokers to manage your sea freight cargo at Townsville Port? Townsville Port Customs Brokers™, by Platinum® Freight Management, offers efficient, precise, and cost-effective customs clearing services. From pre-clearance to urgent customs procedures, we’re here to save you time and minimise costs.
At Townsville Port, vessels carrying sea freight cargo arrive at the sole container terminal operated by Port of Townsville Limited (POTL), a Government-Owned Corporation (GOC).
With strict timelines and regulations, working with experienced customs brokers who can streamline the process and help you avoid unnecessary delays or charges is essential.
Insurance Solutions for Your Peace of Mind
Before your sea freight cargo sets sail for Townsville, Townsville Port Customs Brokers™ can arrange insurance cover for your shipment.
Protecting your valuable cargo before it departs overseas offers peace of mind throughout its transit. Insurance can only be arranged before the cargo commences its voyage.
Efficient Customs Clearing for Full Container Loads (FCLs)
When Full Container Loads (FCLs) arrive at the Port of Townsville Limited terminal, the stevedore allows only three [3] free calendar days on-site before storage fees begin to accumulate. Townsville Port Customs Brokers™ gives priority to pre-clearing your cargo, often days or weeks ahead of its arrival, helping you avoid costly storage fees and unnecessary delays.
If your FCL has already arrived in Townsville without prior customs clearance, our team works tirelessly to expedite the process. We coordinate with the Australian Border Force (ABF) and the Department of Agriculture, Fisheries, and Forestry (DAFF) to clear your shipment quickly and efficiently, ensuring minimal disruption to your operations.
Minimising Container Rent Costs for Importers
Shipping companies generally offer a seven [7] calendar-day period starting from the vessel’s arrival in Townsville, where no rent charges, also known as detention fees, are applied to containers. At Townsville Port Customs Brokers™, our objective is to pre-clear your cargo well before it arrives. This proactive approach helps prevent charges from accumulating, keeping your logistics costs manageable.
If pre-clearance isn’t possible, we will promptly clear your FCL through ABF and DAFF. Time is of the essence, as both storage and container rent clocks start ticking the moment your cargo lands.

TALK TO Townsville Port Customs Brokers™ TODAY
Why Choose Townsville Port Customs Brokers™?
Operating 7 Days a Week for Convenience and Efficiency
Customs clearing at Townsville Port can be either straightforward or financially burdensome, depending on your level of preparedness. Townsville Port Customs Brokers™ operates 7 days a week, ensuring that all your customs clearing needs are addressed without delay. From pre-clearing FCLs before their arrival to urgently handling shipments already at the port, our dedicated team works tirelessly to maintain efficiency and minimise costs for importers.
When you choose Townsville Port Customs Brokers™, you are partnering with a team with an extensive understanding of Townsville Port’s procedures and strict timelines. Our proactive approach and commitment to providing efficient solutions make us the preferred choice for sea freight importers. By connecting with us early, even during the planning stages of your procurement, you ensure a seamless importing process with minimal unexpected costs.
Contact Townsville Port Customs Brokers™ today to discuss your customs clearing needs at Townsville Port. Call us on 1300 882 877 or request a quote online. Trust our experienced team to simplify your sea freight import operations and provide exceptional service at every stage.

Contact Townsville Port Customs Brokers™
Platinum® Freight Management Pty Ltd
Ph 1300 882 877
Fx 1300 884 952