From the moment you receive our obligation free quote, we treat your belongings as we would our own.


Importing Into Australia

When it comes to importing goods, there are a variety of different sectors that need to be taken into account. In order to get the best products for their customers, importing firms need to have a strong understanding of the sector they’re working in. That’s where Platinum® comes in.

We can help you with importing the following:

Call US or Get a quote online

We have a team of experts who are well-versed in all aspects of importing, meaning we can provide tailored advice for your specific needs. So if you’re looking to import goods for your business, get in touch with us today.

1300 882 877get a quote

Our professional approach to service

We satisfy customer needs by taking the guesswork out of a customs clearance. With Platinum® your goods are monitored, enabling us to provide a timeline for clearance from the source location, and again at your chosen destination. We remain dedicated to achieving the results our customers have come to expect, and treat your cargo as if it were our own. Ongoing customer satisfaction is our aim, verified by repeat business from our much valued clients.

The benefits of choosing Platinum®

  • One on one customer service
  • Open 7 days with extended hours
  • Rated as “Highly Compliant” by Australian Customs
  • Respected and used by other brokerages for our accurate customs compliance
  • Over 22 years dealing with customs and border protection services


What our Customers are saying about our Customs Clearance Services

I cannot speak high enough about the level of service I received from Platinum® Freight. From the very first phone call to the final arrival of my vintage scooter from Vietnam and all of the contacts in between the service was par excellence. In a world where service is a thing of the past this company excels. You can use with total confidence.

Sea freight LCL, NSW, Importing a Scooter

Absolutely wonderful to deal with exceptional customer service and knowledge, I can’t speak highly enough as they achieved what was nearly impossible, so I would highly recommend them to any perspective customer. Super Efficient, went above and beyond to achieve results for us.
A Hankin & Co

Sea freight FCL, Newcastle

Thanks for all your help and for resolving our import problems. Next time I decide to make a purchase of this nature while abroad I will contact you prior to shipping from the point of origin.

Sea Freight LCL, NSW


Open 7 Days with Extended Hours

Each and every day we are on hand to take your calls and handle your shipments. Nothing is too much trouble for our dedicated team.


We are an Australian company who has clients who are based in Australia and who are also based overseas.

We save you $$

With over two decades of experience, we find savings that many other customs brokers miss. Ask us about current services and audits.