From humble beginnings in 2000, Platinum Freight® Management now
has 8 offices Australia Wide plus branches in New Zealand and Canada.
Open 7 Days
We are open seven (7) days a week with extended hours. We are consistantly on hand to take your calls and handle your shipments. Nothing is too much trouble for our dedicated team.
We are able to offer one-on-one customer service to our clients. We treat your cargo as if it is our own, mindful that the success of our business ultimately depends on the success of yours.
A commitment to quality
We have an absolute commitment to an integrated Quality, OHS and Environmental management system which is adhered to through all aspects of the business. We work to the motto of “there is simply no higher level of service®” by continually aiming to improve the procedures within the ever changing international trade arena.
Over 16 years Experience
We have been dealing with the Australian Quarantine and Inspection Service and the Australian Customs and Border Protection Service in relation to aspects of international trade since 2000 so we are experts in the field.
A Trusted Team of Experts
Platinum Freight® Management has in the past been requested by other customs brokerages to audit their export clearance procedures in relation to accuracy and customs compliance.
A word From the Owner
It has been over 15 years since I started the company, this year I asked myself what was I thinking when I started out? I would have to say, the goal was to start a customs brokerage which would provide a higher level of service in regards to customs clearance services at a fair price. We aim to provide all clients with an accurate customs clearance and to eliminate possible penalties that may be levied at a later stage by the Australian Customs and Border Protection Service.
I had wished to have a brokerage which was fresh in its approach to the customer, to be proactive in regards to customs compliance, to possess old fashioned qualities such as looking after the customer and to always appreciate that without the customer the company would cease to exist.
Whether you and I meet during the year in your home town or at a trade fair, we have the same goal – the goal to do business with someone we respect. I love the work that I get to do each day, whether it is clearing diamonds from India, live fish from South East Asia or solar panels from China – at the end of the day, money is not the factor that I am in business – I am in business because this is what I do best.
For those of you that appreciate personalised service, consider bringing your business to Platinum Freight® Management, I have a motto, which I stand behind, “there is simply no higher level of service®” than Platinum Freight® Management.
Yours sincerely and respectfully
A word from one of our clients
We are proud of our reputation as one of Australia’s leading customs clearance services. At Platinum Freight® Management, we understand that your business is our business, and all care is taken to make sure you remain one of our many satisfied customers.