Customs Agents Brisbane

Reputable customs agents, Brisbane-wide, can take the worry out of importing goods and belongings, and also investigate the means to provide a customer with the best possible price. When employing customs agents in Brisbane, it’s important to find one with experience, commitment, and a team dedicated to serving your needs on time and on budget. A capable brokerage will have a thorough understanding of compliance requirements, and the ability to negotiate with all stakeholders for maximum cost savings.

Platinum® has been a leader in clearance for over 22 years, with a reputation Australia wide for a level of excellence unmatched by its competitors. Customers are provided with a clearance quote that takes the guesswork out of the equation and offers peace of mind. Our highly compliant customs agents in Brisbane understand that your business is our business, and take personal responsibility for all cargo, parcels, and personal effects. We remain true to our motto, “Simply no higher level of service®”.

Customs Broker Brisbane

Brisbane Customs Broker

Phone 1300 882 877 or get a quote online

Address: 69 Ann St, Brisbane QLD 4000 Every step of the journey, Platinum® is committed to integrated quality, OH&S, and environmental management systems, offering our customers assurance that their goods are in safe hands. We are constantly monitoring our procedures to ensure your delivery is cleared in the most timely and cost effective manner. Our Brisbane customers continue to regard us as a highly professional and capable company. Try our 60 second quote service free of charge, or find out more by giving us a call on 1300 882 877 and our staff will be happy to help.


We are the experts for clearance of air freight, sea freight, parcel post, and more. Our agents understand all relevant procedures for clearing cargo through Australian Customs and inspection services. At Platinum®, we adhere to all trade and freight policies, making your delivery hassle-free. We take our customer expectations seriously, and leave nothing to chance in providing the service they have come to expect.

Resources for new importers

We have created handy info-graphics and videos explaining each type of freight for your convenience. Click on the links below for details.

Why customers are choosing Platinum®

  • 21 plus years’ experience dealing with border services
  • We save you money
  • One-on-one customer service
  • Open 7 days with extended hours
  • Receive a quote in just 60 seconds
  • A company respected by other customs brokerages for accuracy and customs compliance

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Call 1300 882 877 or Get an instant quote online

What our customers are saying

Don’t just take our word for it… see what other people are saying about our Australia Wide customs clearance service.
Nice and easy, great dealing with you!

Parcel Post Clearance, Brisbane

Thanks for your fast help and service. (We cleared this in under an hour)

Air freight Import, QLD, Sports equipment

You were a massive help thank you very much, the turnaround was super-fast and you got it done no problems at all. To top it all of you send me a drink voucher?!? WOW…U da man!

Sea freight LCL, QLD, Importing Video Games

Prompt with excellent communication. The process was very new for us as this was our first imported shipment. We found the customs clearance process to be very prompt with excellent communication from the team at Platinum® Freight, we would not hesitate to use or recommend Platinum® Freight as our ongoing customs broker for future orders. We appreciate the follow up and work you did and look forward to our next shipment in the not too distant future.


Get In Touch with our Brisbane Customs Brokers

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