YES WE ARE OPEN
YES! We are open Australia Wide
Platinum® can have all cargo processed within 2 hours paperwork being received
Platinum® aims to pre-clear all cargo before it arrives into Australia
Platinum® is clearing essential and necessary goods through the Australian borders
Platinum® is open 7 days a week for your convenience (except on Public Holidays)
We work with your suppliers overseas to ensure that your goods travel smoothly from the port of departure and we also manage their intended arrival into Australia.
AUSTRALIA’S LEADING FREIGHT MANAGEMENT SERVICE
Open 7 Days with Extended Hours
A GLOBAL PRESENCE THAT YOU CAN TRUST
We are an Australian company who has clients who are based in Australia and who are also based overseas.
We save you $$
With over two decades of experience, we find savings that many other customs brokers miss. Ask us about current services and audits.
We are the Australian Customs Broker of choice
Extended hours, special rates and guarantees are just some of the benefits we offer our business clients.
We ensure that your goods arrive quickly and safely, treating your cargo as if it was our own.
For New Importers
We have a wealth of resources and information to assist you getting started on your importing journey.
What our Customers are saying about our Customs Clearance Services
Most goods that enter Australia require an identifying eight  digit number known as a classification to be declared on the customs entry. This classification is linked to Community Protection questions that all Government departments who regulate imported goods...
The term “Dumping” is used in international trade when goods are imported to Australia and sold to Australian importers at lower prices than they would be sold in the home country overseas. Dumping could occur deliberately so as to damage Australian manufacturers who...
In December 2019, Agriculture [Quarantine] advised that effective 01 January 2020, Air Full Import Declarations and Sea Full Import Declarations will increase.
PLATINUM®: WHEN YOU NEED THE VERY BEST AUSTRALIAN CUSTOMS BROKER
Platinum® provides both customs clearance services and freight forwarding services. We customs clear cargo through the Australian Border Force (ABF) and the Department of Agriculture and Water Resources (DAWR). Our business is your business and we treat all cargo with due care and diligence, making sure that it arrives at its location as intended. We are a highly experienced and affordable customs clearance agent servicing both individuals and businesses in Melbourne, Sydney, Newcastle , Brisbane, Adelaide, Perth, Hobart, Fremantle and other major ports throughout Australia. We take the time to investigate possible savings on freight forwarding and port charges, giving each client the most cost effective solution each time. As compliant customs brokers, we ensure the highest level of compliance within the regulations, assuring our customers of an efficient service with minimal delays and with all paperwork and documentation completed correctly within the regulations.
We customs clear most parcels, cargo, and personal effects that enter and exit Australia. This may include air freight, sea freight, parcel post shipments and even passengers who carry stock in their possession when they travel. As customs agents, we endeavour to forge enduring relationships with our clients, learning the intricacies of each individual business, enabling our standards of service to far exceed other clearance agents. Our approach gives us unique insights into each client’s requirements, helping us to anticipate any potential issues before they affect their business. Platinum® is dedicated to the best quality of service and standards of customer care. Our unparalleled attention to detail makes us the ideal clearance agents for all requirements, regardless of size. Ensure that you dealing with a superior customs agent in Australia by contacting our expert team. Call us on 1300 882 877 today for an obligation-free quote. We will discuss your requirements and find out how Platinum® can further assist you.