Open 7 Days with Extended Hours
Each and every day we are on hand to take your calls and handle your shipments. Nothing is too much trouble for our dedicated team.
A Global Network you can trust
We are a national company and although we are based in Sydney our clients come from all over Australia and around the world.
We save you $$
With over 16 years experience we find savings that many other customs brokers miss. Ask us about current offers and discounts.
We are the Australian Customs Broker of choice
Extended hours, special rates and guarantees are just some of the benefits we offer our clients.
We ensure your goods arrive quickly and safely, treating your cargo as if it was our own.
For New Importers
We have a wealth of resources and information to get you started on your importing journey.
What our Customers are saying about our Customs Clearance Services
I recently used Platinum Freight Management as my custom broker and they made the whole process simple and straightforward. I will definitely be using them again for my next imports.Jason E
Peter and the team at Platinum really helped me out with getting an airfreight consignment cleared. Really easy to deal with and a really impressive turnaround on getting the clearance completed and items delivered. I’ll be using them again for sure.Travis P
As a small volume, irregular importer, I might have been frustrating, but Ramona had shown high degree of understanding,friendliness and professionalism.Wieslaw U
As importing and exporting specialists, many of the imports that arrive into Australia and many of the exports that leave Australia have a Chinese or Hong Kong connection. We maintain close relationships with suppliers, exporters, importers and everyone in between,...
Leading customs clearance and freight forwarding specialist Platinum Freight Management warns that the Christmas ‘striking period’ affecting importers and exporters has already begun for 2017, with five cases already reported as recently as Thursday in Port Botany. In...
Declare every piece of equipment you will bring on tour Connect with a Customs Broker BEFORE departure from your home town If you make changes to your kit, update your broker immediately If securities are required to be paid to the Australian Border Force on entry,...
Platinum Freight®: When You Need the Very Best Australian Customs Broker
Platinum Freight® Management Pty Ltd is a customs clearance broker and freight forwarding service. We clear cargo through the Australian Border Force (formerly Australian Customs and Border Protection Service) and the Department of Agriculture and Water Resources (formerly Australian Quarantine and Inspection Service – AQIS). Our business is your business and we treat all cargo with due care and diligence, making sure it arrives at its location as intended. We are highly experienced and affordable customs clearance agents servicing both individuals and business in Melbourne, Sydney (with speciality services for Parramatta, Wollongong, Newcastle and Liverpool), Brisbane, Adelaide, Perth, Hobart, Fremantle and all over Australia. We take the time to investigate all possible savings on freight forwarding and taxes, giving each client the best possible experience every time. As a responsible customs broker, we ensure the highest level of compliance with regulations, assuring our customers of efficient service with minimal delays, with all paperwork and documentation completed correctly and the right permits obtained.
We clear all parcels, cargo, and personal effects that enter and exit Australia. This may include air freight, sea freight, parcel post shipments, passengers who are carrying stock on their possession when they travel, and temporary imports including carnets. As customs agents, we endeavour to forge enduring relationships with our clients, learning the intricacies of each individual business, enabling our standards of service to far exceed other clearance agents. Our approach gives us unique insights into each client’s requirements, helping us to anticipate any potential issues before they affect their business. Platinum Freight® is dedicated to the best quality of service and standards of customer care. Our unparalleled attention to detail makes us the ideal clearance agents for all requirements, regardless of size. Ensure you deal with superior customs agents in Australia by contacting our expert team. Call us on 1300 882 877 today for an obligation-free quote. We will discuss your requirements and find out how Platinum Freight® can help you.
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A step by step guide for for individuals and small to medium sized business wishing to import to Australia.