“We will always come back to Platinum Freight”

See why more Australian Businesses are choosing Platinum Freight for their customs clearance services.

I super appreciate your fast response… professional as always

See why more people are choosing Platinum Freight Management for their Customs Clearance…

FREE Importing to Australia eBook

An informative step by step guide to Importing to Australia including links to relevant forms and paperwork.

Customs Clearance

We handle all aspects of sea freight, air freight, and parcel post shipments, satisfying all government requirements and regulations.

Logistics Service

Platinum Logistics®

Whenever you need to move your commercial goods to or from Australia; you can rely on Platinum Freight® to logistically move them on your behalf.

Freight Forwarder

Freight Forwarding

We work with professional partners around Australia and the rest of the world for a smooth and timely clearance of goods from overseas ports to your chosen delivery destination.


Open 7 Days with Extended Hours

Each and every day we are on hand to take your calls and handle your shipments. Nothing is too much trouble for our dedicated team.

A Global Network you can trust

We are a national company and although we are based in Sydney our clients come from all over Australia and around the world.

We save you $$

With over 16 years experience we find savings that many other customs brokers miss. Ask us about current offers and discounts.

We are the Australian Customs Broker of choice

For Business

Extended hours, special rates and guarantees are just some of the benefits we offer our clients.

For Individuals

We ensure your goods arrive quickly and safely, treating your cargo as if it was our own.

For New Importers

We have a wealth of resources and information to get you started on your importing journey.

What our Customers are saying about our Customs Clearance Services

I recently used Platinum Freight Management as my custom broker and they made the whole process simple and straightforward. I will definitely be using them again for my next imports.

Jason E

Peter and the team at Platinum really helped me out with getting an airfreight consignment cleared. Really easy to deal with and a really impressive turnaround on getting the clearance completed and items delivered. I’ll be using them again for sure.

Travis P

As a small volume, irregular importer, I might have been frustrating, but Ramona had shown high degree of understanding,friendliness and professionalism.

Wieslaw U


E-scooters need a hike In New Zealand regulation and processing

Never mind public nuisance, let’s look first at public safety around scooters for hire commercially in public places, says Customs Broker Peter McRae. With at least 1000 public-hire e-scooters now populating the pavements and roadways of Christchurch and Auckland[1],...

Avoid strikes this christmas – and save $

A Change the Rules rally scheduled for today at DPWA Swanston Dock in Victoria marks the beginning of a heavy period of industrial action that will begin to impact importers in the lead up to Christmas. History suggests that the Christmas ‘striking period’ begins as...

Can Canada learn from Australia’s tax free threshold?

By Platinum Freight Management CEO Peter McRae Canada’s $20 tax-free-threshold is about to rise to $200 after holding low at $20 for at least 30 years[1]. It can be called a necessary response to an increasingly global marketplace, but the impacts of the change could...

Platinum Freight®: When You Need the Very Best Australian Customs Broker

Platinum Freight® Management Pty Ltd is a customs clearance broker and freight forwarding service. We clear cargo through the Australian Border Force (formerly Australian Customs and Border Protection Service) and the Department of Agriculture and Water Resources (formerly Australian Quarantine and Inspection Service – AQIS). Our business is your business and we treat all cargo with due care and diligence, making sure it arrives at its location as intended. We are highly experienced and affordable customs clearance agents servicing both individuals and business in Melbourne, Sydney (with speciality services for Parramatta, Wollongong, Newcastle and Liverpool), Brisbane, Adelaide, Perth, Hobart, Fremantle and all over Australia. We take the time to investigate all possible savings on freight forwarding and taxes, giving each client the best possible experience every time. As a responsible customs broker, we ensure the highest level of compliance with regulations, assuring our customers of efficient service with minimal delays, with all paperwork and documentation completed correctly and the right permits obtained.

We clear all parcels, cargo, and personal effects that enter and exit Australia. This may include air freight, sea freight, parcel post shipments, passengers who are carrying stock on their possession when they travel, and temporary imports including carnets. As customs agents, we endeavour to forge enduring relationships with our clients, learning the intricacies of each individual business, enabling our standards of service to far exceed other clearance agents. Our approach gives us unique insights into each client’s requirements, helping us to anticipate any potential issues before they affect their business. Platinum Freight® is dedicated to the best quality of service and standards of customer care. Our unparalleled attention to detail makes us the ideal clearance agents for all requirements, regardless of size. Ensure you deal with superior customs agents in Australia by contacting our expert team. Call us on 1300 882 877 today for an obligation-free quote. We will discuss your requirements and find out how Platinum Freight® can help you.

Get your Free Importing to Australia EBook!

Get your FREE Importing to Australia eBook!

A step by step guide for for individuals and small to medium sized business wishing to import to Australia.