YES! We are open Australia Wide


Platinum® can have all cargo processed within 2 hours paperwork being received


Platinum® aims to pre-clear all cargo before it arrives into Australia 


Platinum® is clearing essential and necessary goods through the Australian borders


Platinum® is open 7 days a week for your convenience (except on Public Holidays)

BREAKING NEWS: No job too big!

Platinum® customs cleared a new private jet for Andrew “Twiggy” Forrest through the ABF and Quarantine.

Contact Platinum® today to see how we can help you.


We handle all aspects of sea freight, air freight, and parcel post shipments, satisfying all government requirements and regulations.
Logistics Service


Whenever you need to move your commercial goods to or from Australia; you can rely on Platinum® to logistically move them on your behalf.

Freight Forwarder


We work with your suppliers overseas to ensure that your goods travel smoothly from the port of departure and we also manage their intended arrival into Australia.



Open 7 Days with Extended Hours

Each and every day we are on hand to take your calls and handle your shipments. Nothing is too much trouble for our dedicated team.


We are an Australian company who has clients who are based in Australia and who are also based overseas.

We save you $$

With over two decades of experience, we find savings that many other customs brokers miss. Ask us about current services and audits.

We are the Australian Customs Broker of choice

For Business

Extended hours, special rates and guarantees are just some of the benefits we offer our business clients.

For Individuals

We ensure that your goods arrive quickly and safely, treating your cargo as if it was our own.

For New Importers

We have a wealth of resources and information to assist you getting started on your importing journey.

What our Customers are saying about our Customs Clearance Services

I recently used Platinum® Freight Management as my custom broker and they made the whole process simple and straightforward. I will definitely be using them again for my next imports.
Jason E

Peter and the team at Platinum really helped me out with getting an airfreight consignment cleared. Really easy to deal with and a really impressive turnaround on getting the clearance completed and items delivered. I’ll be using them again for sure.
Travis P

As a small volume, irregular importer, I might have been frustrating, but Ramona had shown high degree of understanding,friendliness and professionalism.
Wieslaw U

Dumping — is it really dumping or is it just being competitive?

Dumping — is it really dumping or is it just being competitive?

The term “Dumping” is used in international trade when goods are imported to Australia and sold to Australian importers at lower prices than they would be sold in the home country overseas. Dumping could occur deliberately so as to damage Australian manufacturers who...


Platinum® provides both customs clearance services  and freight forwarding services. We customs clear cargo through the Australian Border Force (ABF) and the Department of Agriculture, Water and the Environment (DAWE). Our business is your business and we treat all cargo with due care and diligence, making sure that it arrives at its location as intended. We are a highly experienced and affordable customs clearance agent servicing both individuals and businesses in MelbourneSydney, Newcastle BrisbaneAdelaidePerthHobartFremantle and other major ports throughout Australia. We take the time to investigate possible savings on freight forwarding and port charges, giving each client the most cost effective solution each time. As compliant customs brokers, we ensure the highest level of compliance within the regulations, assuring our customers of an efficient service with minimal delays and with all paperwork and documentation completed correctly within the regulations.

We customs clear most parcels, cargo, and personal effects that enter and exit Australia. This may include air freight, sea freight, parcel post shipments and even passengers who carry stock in their possession when they travel. As customs agents, we endeavour to forge enduring relationships with our clients, learning the intricacies of each individual business, enabling our standards of service to far exceed other clearance agents. Our approach gives us unique insights into each client’s requirements, helping us to anticipate any potential issues before they affect their business. Platinum® is dedicated to the best quality of service and standards of customer care. Our unparalleled attention to detail makes us the ideal clearance agents for all requirements, regardless of size. Ensure that you dealing with a superior customs agent in Australia by contacting our expert team. Call us on 1300 882 877 today for an obligation-free quote. We will discuss your requirements and find out how Platinum® can further assist you.

Get your Free Importing to Australia EBook!

Get your FREE Importing to Australia eBook!

A step by step guide for for individuals and small to medium sized business wishing to import to Australia.