Customs Broker Agents Adelaide

A capable broker does much more than send and receive parcels. A highly compliant agent understands that each customer is an individual, and requires a reliable and trusted brokerage.

It is important to seek out a company with a reputation for quality service, a thorough understanding of requirements, and the competency to negotiate with stakeholders to achieve cost savings for the client. Reputable customs broker agents, Adelaide and Australia-wide, will be experienced in handling all types of parcels, cargo, and personal effects.

For over 22 years, Platinum® has been a distinguished leader amongst clearance companies and is even sought out by other brokerages for accurate compliance assistance. Our advisors investigate all avenues for savings on freight forwarding, clearance, GST and duty. We provide a detailed quote, along with an exacting process to avoid any unnecessary penalties. Your business is our business, and we treat your cargo as we would our own, while fulfilling our motto, “Simply no higher level of service®”.

Customs Broker Adelaide

Adelaide Customs Broker

Phone 1300 882 877 or get a quote online

Address: 2/121 King William St, Adelaide SA 5000

Every step of the way, we are committed to integrated quality, OHS and environmental management systems for a smooth delivery of your important parcel or freight. We are well known for meeting expected deadlines and adhering to the highest standards of customs clearance. We are constantly refining our operation in order to maintain our status as Adelaide’s premium customs broker agents.

Take advantage of our 60 second customs clearance quote, or for any further information regarding our range of services, call us on 1300 882 877 and our helpful staff will be on hand.

No stress

At Platinum® we don’t speculate about possible costs. We understand every facet of customs clearance procedures inside out, including all trade and freight policies. In fact, we are so confident of our service we promise to beat any competitors quote. We also offer a new customer bonus and Platinum® loyalty rewards scheme. We are known in Adelaide and around Australia for our commitment to excellence and superior service.


Resources for new importers

We have created handy infographics and videos explaining each type of freight for your convenience. Click on the links below for details.



Why Choose Platinum®?

  • Open 7 days and always on hand to take your call
  • One on one customer service
  • Rated top level of “Highly Compliant” by Australian Customs
  • Quote in 60 seconds
  • We investigate every means to save you money
  • Customs broker agents Adelaide-based offices

Get your FREE Importing to Australia ebook



Call 1300 882 877 or Get an instant quote online

 What our customers are saying

Don’t just take our word for it… see what other people are saying about our Australia Wide customs clearance service.


Was fuss free for my first import of an item and explained to me the process very well and very fast time frame.
Rosemary B

Thank you so much. Such a fantastic service. Your customer service reps also deserve a mention. Ramona was very polite and helpful. I will be recommending you guys to everyone 🙂 Quick and easy. Highly recommended. Great quality service.

Excellent service. Efficient and rapid. Even did it after hours for me.



Luminate Pearls

Importing Jewellery

Platinum has made this first time experience very easy.

Sea freight FCL, Dubbo

Exceptional efficiency

I would recommend your firm to anyone wanting a good Customs Agent and will use your services in the future if needs arise. I could not improve on any of the service and advice I received.

Very efficient , clear directions and great clearance – less than 24 hrs. Very Satisfied



Umberto Gianotti

Get In Touch with our Adelaide Customs Brokers

Data submitted by this form will be used by Platinum® for the purposes of your enquiry and by no-one else. You can review our privacy policy here.