Standard Terms, Privacy Policy, Disclaimer and Privacy Statement

Standard Terms and Trading Conditions

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Privacy Statement

This Privacy statement explains how Platinum® protects the privacy of personal information supplied by you when using our services. Platinum® understands the importance of your privacy and will ensure that information collected from you will only be used for the purpose set out in the Privacy Statement.

We may amend this Privacy Statement at any time. If we do so, we will post the amended Privacy Statement on this website.

Platinum® makes no representations about the suitability of the information and services contained on this web site for any purpose. All such information and services are provided “as is” without warranty of any kind. Platinum® hereby disclaims all warranties and conditions with regard to this information and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and no infringement. In no event shall Platinum® Freight be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this web site or with the delay or inability to use this web site, or for any information or service obtained through this web site, or otherwise arising out of the use of this web site, whether based on contract, tort, strict liability, or otherwise, even if Platinum® has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

Although we try for accuracy at all times, the information, and services published on this web site may include inaccuracies or typographical errors. Platinum® offers no guarantee to the accuracy of any material found on this web site.

Links to third-party sites

This web site may contain hyperlinks to web sites operated by parties other than Platinum®. Such hyperlinks are provided for your reference only. Platinum® does not control such web sites and is not responsible for their contents. Platinum®’s inclusion of hyperlinks to such web sites does not imply any endorsement of the material on such web sites or any association with their operators. Third party web sites will contain their own privacy policy information.

Collection of personal information by us

The kinds of personal information we collect and store will depend on what products and services you request from us. However, it may include (amongst other things):

Personal information you give us when you request a product or service from us. This information may include your name, address, telephone numbers, e-mail address, credit card details; communications between you and us; and transactional information about your use of products and services. As we are required by law to obtain your consent to the collection of “sensitive information” we will assume that you have consented to the collection of all information, which is provided to us for use in accordance with the Statement, unless you tell us otherwise.

How information is collected

Personal information about you may be collected when you communicate with us by telephone, by letter, fax or e-mail; when visiting our web site; or when you contact us in person. Other information about you may also be collected from you from a third party.

Exchange of personal information with third parties

Personal information we collect from you may be disclosed:

Platinum® may disclose your information to other parties both within Australia and overseas, to outside contractors such as freight companies, for the purpose that the personal information was collected – for example, to finalise a transaction on your behalf or provide you with a requested service.

In the interests of security, customs and immigration policies, we may also without your express consent, disclose personal information to national and international law enforcement agencies and governments throughout the world, when required or authorised by or under law.

Your details may be passed on to our partners for marketing purposes or to provide you with information about useful products or services.

Updating your personal information

Where possible, we take reasonable steps to ensure your personal information is correct and up-to-date. If your personal information is inaccurate, incomplete or out-of-date, please contact us so that we can correct or amend the information.


We use cookies, tracking pixels and related technologies on our website. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalise the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.


If you have any query on how your personal information is collected or used please forward your request, complaint or query to the address below. You can be assured we will treat your request confidentially and respond as soon as possible.

Platinum® Freight Management Pty Limited
Level 13
2 Park Street
Sydney NSW 2000
Ph 1300 882 877
Fx 1300 884 952