Have you been overcharged for Australian port charges for your sea freight LCL cargo?

Whenever you import goods as sea freight Less than a Container Load [LCL], your overseas supplier gives your cargo to a freight forwarder in their country, this freight forwarder then consolidates cargo from their country and sends the cargo as a Full Container Load [FCL] to Australia. The overseas freight forwarder connects to an Australian freight forwarder [agent] who will collect the Full Container Load from the Australian wharf, take the FCL to their depot, deconsolidate the FCL [unpack] and then let everyone know that the cargo is ready to be collected and that everyone has three free days to collect before storage commences.

The Australian freight forwarder [agent] will email you a tax invoice approximately three-five days before the cargo arrives. This tax invoice will have a multitude of fees listed. In more cases than not, these fees will be false, fake or as we consider ‘fluff’ In more cases than not you will be shocked by these fees; and had you known about these fees you may never have bought the goods. You will more than likely say ‘if I had known about these fees, I would have bought the goods locally’

As the Australian freight forwarder [agent] only provides the tax invoice to you say three-five days before the cargo arrives into Australia, your clock is ticking and the port charges dispute cannot be managed or corrected within the short time frame to avoid the exorbitant storage costs.