Pacific Customs Brokers™
1300 882 877Platinum® Freight Management is your trusted Australian Customs™ brokerage partner, we have firmly established ourselves as leading Pacific Customs Brokers™.
OPEN EXTENDED HOURS
Monday - Friday 8.30am-5.00pm
COMPETITIVE PRICE
Best value for your clearance
ALWAYS COMPLIANT
Giving you peace of mind.
Experts in Pre-Clearing Pacific Cargo Arrivals
Navigating the complexities of customs clearance and freight management can be daunting for any business who plans to import their cargo either via air or sea across the Pacific. Platinum® is your trusted Australian Customs™ brokerage, we have established ourselves as leading Pacific Customs Brokers™.
Our experienced customs clearance team always aims to process your air cargo or sea cargo through both the Australian Border Force and the Department of Agriculture, Fisheries and Forestry as the cargo is en route to Australia. This pre-clearance services provides you with peace of mind that the cargo can be collected from either the airline terminal or the sea freight wharf once the aircraft or vessel has arrived; allowing you to focus on your core business operations.
As expert Pacific Customs Brokers™, Platinum® is committed to delivering exceptional customs clearance services that meet and exceed industry customs brokerage standards. We thoroughly investigate all of the potential issues before the goods depart from overseas for Australia.
Whether we are addressing the mode of transport [air versus sea], terminal or port charges or even the possible import duty reductions, we ensure that each importing client receives the most cost-effective solution possible.
Our comprehensive holistic approach guarantees compliance against all regulations, minimising delays and ensuring that each shipment is supported with accurate documentation.

Talk To Our Pacific Customs Brokers™ Today
Air Freight and Sea Freight
We specialise in both Pacific air freight and Pacific sea freight shipments, such as:
- Air freight departing Los Angeles for Australia
- Sea freight departing from Long Beach for Australia
- Air freight departing Tokyo for Australia
- Sea freight departing Kobe for Australia
- Air freight departing Vancouver for Australia
- Sea freight departing Vancouver for Australia
Due to the Northern Hemisphere being on a different time zone and also due to the short flight times, Pacific Customs Brokers™ are on-call to provide fast and efficient customs pre-clearances for goods arriving by air; ensuring minimal disruptions to your supply chain.
In regards to sea freight travelling across the Pacific, Pacific Customs Brokers™ are also on-deck to pre-clear sea cargo destined for Australia. Sea freight generally brings more complexities especially with the Department of Agriculture, Fisheries and Forestry, therefore we need to liase early and closely with both your overseas suppliers and yourself.
Pacific Customs Brokers™ are experts in customs clearing imports arriving into any airport or seaport in Australia.
At Platinum®, we understand that each importing business is unique. At Pacific Customs Brokers™, our personalised approach allows us to forge lasting relationships with our import clients, gaining deep insights into their needs and challenges. By doing so, we can proactively anticipate and address potential issues all the while providing a service that surpasses that of other customs clearance agents.
Our commitment to quality and customer care is unparalleled. We take pride in our attention to detail, which makes us the ideal choice for import businesses seeking out a reliable Australian customs clearance brokerage. Whether your needs are large or small, our expert customs clearance team are ready to assist you, ensuring your cargo is handled with the utmost precision and care.
Platinum® stands out amongst the customs brokerage industry as the consistent customs agents who work meticulously towards the highest compliance standards and meet all of the Australian regulations. Our commitment to provide cost-effective solutions is reflected in our tailored strategies designed to maximise savings and efficiency for our import clients.
We prioritise the need for an efficient customs clearance in order to keep your operations running smoothly, we demonstrate our dedication by delivering you an efficient service. Our expert customs clearance team, composed of knowledgeable professionals, are committed to provide a high level of service and support, highlighting our unwavering commitment to excellence in every aspect of our customs brokerage operations.

Contact Our Pacific Customs Brokers™
Let Platinum® handle the complexities of customs clearance while you focus on growing your business.