The Australian Customs Broker of Choice

From the moment you receive our quote, we treat your belongings as we would our own.

Customs Clearance Australia

When handled correctly, customs clearance is a smooth operation, with cargo or personal belongings cleared through Australian Border Force (formerly the Australian Customs and Border Protection Service). It’s important to find a customs clearance company that is knowledgeable in all aspects of sea freight, air freight, and parcel post shipments, and is able to satisfy all government requirements and regulations. A suitable company will be able to clear your goods with the minimum fuss for the best available price. At Platinum® we have been serving Australian customers for over 20 years, and have established our company reputation as a top ranked freight management organisation. Our service is unmatched by our competitors, and we employ only the best customs brokers to take responsibility for the safe transference of your goods in and out of Australia. Our nation wide partners continue to uphold our reputation, and remain true to our motto, “There is simply no higher level of service®”

Australian Customs Brokers

Our professional approach to service

We satisfy customer needs by taking the guesswork out of a customs clearance. With Platinum® your goods are monitored, enabling us to provide a timeline for clearance from the source location, and again at your chosen destination. We remain dedicated to achieving the results our customers have come to expect, and treat your cargo as if it were our own. Ongoing customer satisfaction is our aim, verified by repeat business from our much valued clients.

Contact us regarding your customs clearance

Our loyal service providers and partners around Australia are constantly endeavouring to provide the high quality and reliable service much appreciated by our customers. We are committed to meeting all expectations, and value your needs for an accurate, no obligation customs clearance quote followed by a timely customs clearance of your goods.

We guarantee the results you deserve and look forward to your call on 1300 882 877 regarding your Australian customs clearance, or any other questions you may have.



Why Customers Choose Platinum®

  • One on one customer service
  • Open 7 days with extended hours
  • Rated as “Highly Compliant” by Australian Customs
  • Respected and used by other brokerages for our accurate customs compliance
  • Over 20 years dealing with customs and border protection services

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What our customers are saying

Don’t just take our word for it… see what other people are saying about our Australia Wide customs clearance service.

The cargo arrived safely today, thanks so much. Awesome service from you, I will be recommending you for sure.

Thanks for all your help and for resolving our import problems. Next time I decide to make a purchase of this nature while abroad I will contact you prior to shipping from the point of origin.

Sea Freight LCL, NSW, Imported a Statue

You way exceeded my expectations. It was as good a customer service as I have ever received from anyone.

Sea freight LCL, NSW, Importing Sunbeds

Platinum has made this first time experience very easy.

Sea freight FCL, Dubbo

I cannot speak high enough about the level of service I received from Platinum® Freight. From the very first phone call to the final arrival of my vintage scooter from Vietnam and all of the contacts in between the service was par excellence. In a world where service is a thing of the past this company excels. You can use with total confidence.

Sea freight LCL, NSW, Importing a Scooter

Absolutely wonderful to deal with exceptional customer service and knowledge, I can’t speak highly enough as they achieved what was nearly impossible, so I would highly recommend them to any perspective customer. Super Efficient, went above and beyond to achieve results for us.
A Hankin & Co

Sea freight FCL, Newcastle

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